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All the following jobs are based at our Worldwide Headquarters in Salts Mill, Saltaire, West Yorkshire. UK
For all job enquiries please send CV and covering mail to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
All the following jobs were posted 15.03.2010
1. Sales Administrator French or other language - can be English
The purpose of the role is to provide all round administration support to the group to enable business growth. We have 2 positions; one for a French speaker and one for another language which can be English.
Responsibilities:
This is a new developing role which includes the following;
• Working closely with a sales team to cover all aspects of their administration
• Registering ServicePacs
• Dealing with Lexmark certificates
• Managing confirmation ‘Inbox’
• Confirmations to customers
• Updating ACT/CRM
• Data cleansing
• Quoting as required
• Liasing with sales team
• Working with SSD team and accounts
• Adhoc administrative tasks
The ideal candidate:
• Excellent customer service skills
• Great team working skills
• Excellent organisational skills
• Self motivated
• Flexible
• Good eye for detail
• Ability to use own initiative to get the job done
• Ability to prioritise
• Great communication skills
• Willing to develop this role to support the business
• Excellent working knowledge of Word and Excel
Our business principles are to actively support and encourage at all times, company policy and procedures.
2. Team Leader
The role holder will manage and motivate one or more teams of Account Executives, taking full responsibility to increase productivity, maximise sales and exceed targets. A focus on employee and customer satisfaction is required.
The regular production of internal/external reports/presentations on team activity is necessary.
The role includes report production, query resolution and being point of contact for external clients.
Responsibilities:
• Leading, managing and motivating one or more teams of Account Executives.
• Supporting team in creating sales, exceeding targets and recovering outstanding debt.
• Be first point of contact for queries from within team
• Managing own time effectively and prioritising workload.
• Organising regular 121’s with individuals, providing constructive feedback.
• Providing annual appraisals for each individual.
• Identifying training/coaching issues and resolving.
• Providing training and coaching where possible.
• Assist with recruitment/interviewing.
• Organising and attending team meetings.
• Organising adhoc team social events.
• Working as part of an effective management team.
• Attending and inputting to management meetings as required.
• Producing regular reports/presentations using Microsoft Office - Word, Excel and Powerpoint. (Client Services)
• First Point of contact and query resolution for external clients (Client Services)
• Attending regular conference calls with external clients (Client Services)
• Face to face presenting to internal/external customers.
• Pro-actively identifying and resolving issues/creating new ideas and highlighting to managers
• Having an eye for detail.
• Promote Health and Safety at all times.
• Adhoc-tasks as required.
• Having a sense of humour!
Desirable:
• Working knowledge of another language.
• Coaching/Interviewing skills and experience.
Our business principles are to actively support and encourage at all times, company policy and procedures.
3. Account Executive French or German or Dutch or Swedish speaking
Working on behalf of TEMA and their clients the purpose of the job is to grow the business through Inside Sales activities. This involves achieving and exceeding sales targets with a focus on customer satisfaction. Working within and supporting your team and other areas of the business as necessary.
Responsibilities:
1. Creating personal sales and exceeding against targets.
2. Adding value to sales
3. Supporting colleagues in creating sales and exceeding targets.
4. Chasing outstanding debt
5. Working as part of an effective team.
6. Exceeding customer’s expectations.
7. Communicating effectively with internal and external customers.
8. Updating systems accurately as appropriate.
9. Keeping a visual record of all sales made.
10. Managing own time effectively and prioritising workload.
11. Pro-actively identifying and resolving issues/creating new ideas and highlighting to managers.
12. Highlight training needs.
13. Having an eye for detail.
14. Adhoc-tasks as required.
15. Have a sense of humour!
Desirable :
Skills in Microsoft Office Word, Excel and Powerpoint.
Our business principles are to actively support and encourage at all times, company policy and procedures.
This is a month contract to start with but there is the potential this role will become permanent.
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